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Memory Foam FAQs


Shopping for memory foam online has really confused me. Why should I buy from the Memory Foam Factory instead of all the other online retailers?

When memory foam is manufactured it develops a thin skin on its exterior. This skin is denser than the foam itself and doesn't breathe well. It can be most closely compared to the skin that develops on the top of chocolate pudding when it cools in the refrigerator. The removal of this memory foam skin adds another process to our manufacturing system and therefore adds to our cost. Because of this increased cost, other manufacturers choose to leave this skin on the memory foam. In the memory foam industry, removal of this skin is called "Skiving." Memory Foam Factory products are superior because we take the time to "skive" each and every one. This adds to the open-cell characteristics that exist naturally in high quality memory foam.

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Why is a "Skived" product better, and if its better why doesn't everyone "Skive" their products?

"Skiving" is expensive because it adds an extra process to foam fabrication. "Skiving" a memory foam product makes it superior because it increases the open-cell characteristics of the foam. This causes the memory foam to become breathable, and therefore perfect for anyone with sensitive skin. Ask yourself this question. Would you be comfortable sleeping with sheets made of plastic? The answer is no because you'd wake up soaking wet. Skiving a piece of memory foam removes this plastic layer and makes it the most breathable sleep surface ever invented.

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Can you feel the difference between the various densities of Memory Foam, and if so, why do you sell higher density Memory Foam instead of lower density Memory Foam?

There is a difference. The denser the memory foam product, the more supportive it is and the more it will conform to your body. High density Memory Foam is designed specifically for the size and shape of all Memory Foam Factory products. These memory foam products mold to and support the body better than any other product on the market.

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What if I weigh 300 lbs. and my spouse weighs 100 lbs, will the same memory foam product work well for both of us?

Whether you are 300 lbs. or 100 lbs. or you sleep on your side, and your spouse sleeps on their stomach or back, it makes no difference. This high density Memory Foam will provide you and your spouse with the ultimate level of comfort and support.

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Why does Memory Foam turn yellow as it ages?

All Memory Foam turns yellow with age. This is simply memory foam's way of oxidizing. (Like a penny gets darker with age.) This is completely natural and in no way detracts from the effectiveness of the memory foam material. Our Memory Foam products will never compress, and always retain. That's why we guarantee our memory foam products for up to 15 years.

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How can I be sure this is the best Memory Foam product available?

Every memory foam product goes through a rigorous quality control process before it leaves the factory floor. The Memory Foam Factory offers a 60 day money back guarantee, a warranty on most products, as well as a lowest price protection guarantee.

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How long will my order take to reach my home?

Our memory foam Products are shipped through UPS Ground Service. Please consult our shipping information page for more details.

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Is Memory Foam Fire Retardant?

Yes, memory foam is fire retardant, hypo-allergenic, anti-bacterial, and complies with California 117 requirements.

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How do I know which memory foam contour pillow is right for me?

We recommend that men purchase any of our thicker memory foam pillows and women purchase our thinner pillows and petite pillows. This has to do with the curvature of a man's neck vs. the curvature of a woman's neck. The purpose of these memory foam contour pillows is to straighten the curvature of one's neck and spine when sleeping. This reduces crucial pressure points and pain associated with nerves and stiff muscles.

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Why would someone purchase the Memory Foam Factory Folding Bed?

This Memory Foam Folding Bed is one of our most popular memory foam products. This folding bed is many times more comfortable than the most expensive pull-out sofas, and it stores neatly in extremely small space. Set up is also a breeze so it can be taken out and stored away at a moments notice. The most common applications for these memory foam folding beds are comforting guests, sleep-over parties, camping trips, and overnight trips in your car (they easily fit in the back of any truck, van and SUV vehicles.

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If I have an idea for a new memory foam product or application, should I contact The Memory Foam Factory?

"The Memory Foam Factory is where new ideas in memory foam take shape." Email us, call us up, or simply drop by. We love speaking with our customers and getting your feedback on existing or new products. Some of our most successful memory foam innovations were actually the ideas of our customers. If you have a great idea for a new product, the best thing to do is email us at info@memoryfoamfactory.com. All ideas are reviewed carefully by our memory foam engineers.

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