Free Trial, 100% Satisfaction Guaranteed

60-Day Money Back Guarantee

All of our memory foam products have a 60 day money back guarantee, except on our shoe insoles. If for any reason you are not completely satisfied with your purchase please call our toll free number (1.877.MEM.FOAM) and we will issue you a return merchandise authorization (RMA) number. Then you simply ship back your memory foam product in original condition via UPS, including the original picking ticket shipped with your product, and a brief explanation for the return and we will refund you 100% of the purchase price. Any products returned without an RMA will be subject to a 50% restocking fee, so please be sure to include this with your return.

Memory Foam Factory Competitive Price Guarantee

We are confident that our prices are among the most competitive on the internet. We guarantee the competitive pricing on all of our memory foam products. If you find an identical product online for less, we will beat that price by 10%. All you have to do is send us your email address, permanent address, telephone number, web address and description of the identical product.

Memory Foam Factory 60 day Purchase Price Protection Guarantee

At the Memory Foam Factory we strive to maintain the most competitive prices. Should you find an identical lower priced memory foam product within 60 days after your Memory Foam Factory purchase is made, we will beat that price by 10%. Simply send us your email address, permanent address, telephone number, web address and description of the identical product, as well as your date of purchase.

Memory Foam Factory Service

Our staff is available to assist you. Whether you have questions before or after your purchase; please email or call us and we will provide you timely, accurate customer service.